Documentation Index
Fetch the complete documentation index at: https://docs.automationkit.ai/llms.txt
Use this file to discover all available pages before exploring further.
Leads coming in but not getting texted
If a lead shows up in your CRM but never receives a text, the most common cause is a missing niche tag on your lead order in Goat Leads. Each lead order needs the correct tag selected so the system knows which workflow to enroll them in. Without it, the lead enters your CRM but doesn’t get picked up by any automation — no texts go out. Tag reference:| Niche | Real-Time Tag | Aged Tag |
|---|---|---|
| Final Expense | fex | fex aged |
| Veteran Final Expense | vet | vet aged |
| Mortgage Protection | mortgage | mortgage aged |
| Trucker Life Insurance | trucker | trucker aged |
| Ethos Abandoned Carts | ethos abandoned | ethos abandoned |
- Log into your Goat Leads account
- Open the affected lead order
- Make sure the correct niche tag is selected and highlighted — it should appear highlighted in red when active
- Save the order
Real-time leads should always be texted instantly (between 8 AM – 8:30 PM in the lead’s timezone). If a real-time lead comes in and nothing happens, check the tag on the order first.